Warranty Policy

All Double D Sportswear products will be covered for 90 Days from date-of-purchase to the original owner from an Authorized Dealer or Authorized Online Retailer.

Please be aware of claims that are not subject to warranty:

• Damage caused by general wear and tear
• Damaged caused by general wear against abrasive surfaces such as Velcro, Bag straps; rough seams or a rip on one’s saddle.
• Damage to fabric caused by UV (Sunlight), Chlorinated Pools, Bleach, Fabric Softeners, Dry Cleaners.
• Rips, Burns, Tears and Damages due to accident, Improper size choice, normal wear and tear, Improper care, Mis-use, or the natural breakdown of colors and materials over time.
• Close-outs and clearance items are not subject to Warranty.
• Pants are not warrantied due to the nature of their use.
• All customized garments/items cannot be returned. This includes customized uniforms, hemmed pants and special order items.

DYE SUBLIMATION DISCLAIMER

We Strive to create a perfect product, however with dye sublimation, some inconsistencies will occur from print to print.  Each printed garment is unique, and no two will be exactly the same.

• Colours may not appear exactly as shown on screen.
• White fabric contains dust that will appear when pressed in white areas and lighter colours- we review every sublimated piece but are unable to prevent all dust contamination.
• We are unable to create perfect colour matches regarding colours for sublimation- colours are calibrated to our printing process.
• We will make every effort to match custom colours to colour samples provided, but some shading can occur.
• In cases where multiple types of fabric are used, there is a possibility that the colour shade will not match exactly.
• In cases where a product combines sublimated pieces with cut and sew pieces, there is a possibility that the colour shade will not match exactly.

Refunds will not be accepted for any of the above, or for the final product not matching other products that have been purchased elsewhere.

ANY unauthorized returns will be REFUSED and send back to the sender. Please call ahead for Return Authorization (RA) before sending anything back